Getting started with Ringly.io

Welcome to Ringly.io! This guide will help you get started with setting up your account, creating your first agent, navigating the dashboard, and give you all options to receive help

Introduction to Ringly.io

Ringly.io is a platform designed to automate customer phone support with AI phone agents . Our AI phone agents can handle customer questions, provide support, and improve your customer service experience.

Here are the key features

  • AI phone agents answers all customer questions

  • Customizable voice and language

  • Real-time analytics, recordings and insights

  • Train your AI phone agent on your company's content

Creating your account

To get started with Ringly.io, you need to create an account. Follow these steps to sign up:

  1. Head over to the sign-up page: Go to app.ringly.io

  2. Fill in your details:

    • Name: Enter your name.

    • Email address: Provide a valid email address.

    • Password: Create a strong password.

  1. Go through the onboarding steps:

  • Industry: Click on your industry.

  • Source: Click on how you heard about Ringly.io

  • Create your first agent: Listen to the agents voices and choose one. After that, we'll automatically create the agent for you and you've finished the onboarding!

Dashboard overview

The Ringly.io dashboard gives you an easy overview of your agents and their performance.

Key sections:

  • Your agents: View and manage all your agents.

  • Setup progress: Track the progress of your agent setup.

  • Analytics: Access real-time analytics and performance reports.

  • Settings: Customize your account and agent settings.

Dashboard navigation:

  1. 🏠 Dashboard: Overview of your agents and their activity

  2. 🎧 Agents: View your agents and manage their setup, knowledge base and activity.

  3. 📊 Analytics: Monitor call analyticse, costs, and other key metrics.

  4. ⚙️ Settings: Update your account information, subscription, billing, call minutes.

Support and resources

If you need help, here are all the ways you can get help:

  1. Chat widget on the bottom right of the page (in the software and on the website)

  2. Email us on info@ringly.io

  3. If you need enterprise help, you can book a call.

  4. If you want immediate help, you can find almost all information in our docs (where you are now).

Welcome to Ringly.io! We're excited to have you on board and look forward to helping you enhance your customer service with our AI-driven solutions.

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